Legal notice

Legal Notice

Effective Date: November 16, 2025

Welcome to SerumHome. By accessing or using our website, purchasing our products, or interacting with our services, you acknowledge and agree to the terms outlined in this Legal Notice.

1. General Information

SerumHome operates as an online skincare store offering imported facial serums and to customers in Pakistan.

All product information, descriptions, images, prices, availability, and promotional offers displayed on our website are provided for general informational and commercial purposes and may be updated or changed without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, and other information published on our website are accurate.

However, packaging, labeling, color, texture, or appearance may vary from the images shown on the website due to manufacturer updates, packaging changes, photography, or display settings.

Customers are encouraged to check the product packaging and ingredient information before use.

3. Skincare Disclaimer

The products sold by SerumHome are intended for cosmetic and skincare purposes and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual skincare results may vary depending on skin type, condition, routine, lifestyle, and other factors.

SerumHome does not guarantee specific skincare results from the use of any product.

If you have sensitive skin, known allergies, or concerns about using a particular skincare ingredient, we recommend consulting a qualified dermatologist or healthcare professional before use.

Customers should perform a patch test before applying a new skincare product, particularly when using active ingredients.

4. Product Authenticity

SerumHome makes reasonable efforts to source products from legitimate suppliers and provide genuine products.

Customers should follow the manufacturer's instructions, recommended usage, storage conditions, and expiration information provided on the product packaging.

5. Pricing and Availability

We reserve the right to change product prices, availability, descriptions, promotions, and offers at any time without prior notice.

In the event of an obvious pricing, inventory, or listing error, SerumHome reserves the right to cancel or amend the affected order and inform the customer accordingly.

6. Intellectual Property

All content available on the SerumHome website, including but not limited to:

  • Logo and brand identity

  • Product descriptions

  • Website text

  • Graphics and designs

  • Images and photographs

  • Videos

  • Promotional materials

is owned by or licensed to SerumHome unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.

Product names, trademarks, and logos belonging to third-party manufacturers remain the property of their respective owners.

7. Third-Party Products and Brands

SerumHome may sell products manufactured by third-party brands.

SerumHome is an independent retailer and is not necessarily affiliated with, endorsed by, or officially associated with the manufacturers or trademark owners of the products we sell unless expressly stated.

All third-party trademarks and brand names remain the property of their respective owners.

8. Website Accuracy

While we make reasonable efforts to maintain accurate and up-to-date information, SerumHome does not warrant that all website content will always be complete, current, error-free, or uninterrupted.

We reserve the right to correct errors, update information, or modify website content at any time.

9. Limitation of Liability

To the maximum extent permitted by applicable law, SerumHome shall not be responsible for losses or damages arising from:

  • Improper use of a product

  • Failure to follow manufacturer instructions

  • Allergic or individual reactions

  • Misuse or excessive use of a product

  • Incorrect storage of a product

  • Reliance on general skincare information provided on the website

  • Delays caused by third-party courier services

  • Circumstances beyond our reasonable control

Nothing in this Legal Notice is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

10. Customer Responsibility

Customers are responsible for providing accurate information when placing an order and for using products according to the manufacturer's instructions.

Customers should review product ingredients and usage instructions before purchasing or using a product.

11. External Links

Our website may contain links to third-party websites, services, or platforms.

SerumHome does not control or guarantee the accuracy, security, availability, or content of third-party websites and is not responsible for their policies or practices.

12. Changes to This Legal Notice

SerumHome reserves the right to update or modify this Legal Notice at any time.

Any changes will become effective when the updated notice is published on our website.

We encourage customers to review this page periodically.

13. Governing Law

This Legal Notice and the use of the SerumHome website shall be subject to the applicable laws and regulations of Pakistan.

Any dispute arising in connection with our website, products, or services shall be handled in accordance with applicable Pakistani law.

14. Contact

For questions, concerns, or legal inquiries regarding SerumHome, please contact us through the contact information provided on our website.

SerumHome
Website: serumhome.com
Serving customers across Pakistan